Privacy Policy

We may collect the following types of information:

Personal Information

• Full name
• Email address
• Phone number / WhatsApp number
• Delivery address
• Order history and preferences

Automatically Collected Information

• Browser type and version
• IP address
• Pages visited and time spent on our website
• Device type and operating system
• Referring website or source

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders, including delivery updates via WhatsApp
• To provide customer support and respond to inquiries
• To send promotional offers and product updates (only with your consent)
• To improve our website, products, and services
• To prevent fraud and ensure the security of transactions
• To comply with legal obligations

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

We restrict access to your personal information to employees and service providers who need it to fulfill their duties. All personnel with access are bound by confidentiality obligations.

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your cart items and preferences
• Understand how you interact with our website
• Improve website performance and functionality

You can control cookies through your browser settings. Disabling cookies may affect some features of our website.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Delivery Partners: To fulfill and deliver your orders
• Payment Processors: JazzCash, EasyPaisa, and bank transfer services to process payments securely
• Analytics Providers: To help us understand website usage patterns
• Communication Platforms: WhatsApp for order updates and customer support

These third parties are obligated to protect your information and use it only for the purposes we specify.

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Withdraw consent where processing is based on consent