Shipping Policy
Fast, reliable delivery across Lahore and all of Pakistan. Your appliances, delivered safely to your doorstep.
Delivery Within Lahore
- Delivery Fee: FREE delivery on all orders within Lahore city limits
- Delivery Time: 1-3 business days from order confirmation
- Delivery Hours: 10:00 AM – 8:00 PM (Monday to Saturday)
- Installation: Installation of all products is the responsibility of the respective brand, where installation service is available from the brand's side. Azan Electronics will coordinate with the brand on your behalf to arrange installation.
Delivery Outside Lahore
- Availability: We deliver across Pakistan via trusted courier partners
- Delivery Time: 3-7 business days depending on your city/location
- Shipping Charges: Calculated based on product weight, dimensions, and delivery city. Charges will be communicated before order confirmation.
- Packaging: All products are securely packed with protective materials for safe transit
Cash on Delivery (COD)
COD is available for all orders within Lahore and most cities across Pakistan. Pay for your order in cash at the time of delivery.
For orders outside Lahore, a partial advance payment may also be required for high-value items. All advance payment details will be communicated during order confirmation via WhatsApp.
Order Tracking
We provide order tracking via WhatsApp. After your order is dispatched, you will receive:
- Dispatch confirmation with estimated delivery date
- Real-time updates on delivery status
- Delivery person's contact number on the day of delivery
- Delivery confirmation once your order arrives
For tracking inquiries, message us on WhatsApp at 0320-2785197.
Delivery Inspection
We strongly recommend inspecting your product at the time of delivery. Please check:
- Outer packaging for any visible damage
- Product for physical defects or scratches
- All accessories and documentation are included
- Product matches your order specifications
If you notice any damage or discrepancy, please inform the delivery person immediately and contact us on WhatsApp.
Delivery Attempts
If you are unavailable at the time of delivery, our team will attempt to contact you via phone/WhatsApp to reschedule. We will make up to 2 delivery attempts. After 2 failed attempts, the order may be returned to our warehouse and restocking or re-delivery charges may apply.
Shipping Questions?
For any shipping-related questions or concerns, reach out to us.